There is no obligation period, all subscriptions are cancellable in 1 click!
Your subscription starts on the day of your order. Licenses are delivered in a few hours (minutes in general) and according to the openings of ChaosGroup that generates your license. If you need a dongle it will be delivered in 24h (excluding w-end and holidays). A carrier tracking number will be issued to you by email.
Workstation or Render Node ?
Workstations (WS) licenses are dedicated to users, it is the VRay that you use every day in your 3D software.
Render Node (RN) licenses are dedicated to computing machines for network rendering with Distributed Rendering, VRay Swarm, Backburner, Deadline etc.
Automatic renewal ?
Yes by default, but there is no commitment time, you stop whenever you want.
When you subscribe, please tick the ‘Save to account’ box to benefit from automatic renewal.
How do I cancel my subscription ?
In one click in: my account / subscriptions / cancel or by sending a cancellation email.
Your subscription must be canceled 24 hours before its renewal. Repeated orders, even automatically, are not cancellable.
Online activation in minutes
License(s) will be delivered online directly by ChaosGroup (opening business hours) it usually only takes a few minutes.
Rent or buy?
This is simple:
. If you are certain to rent VRay more than three months a year: rent yearly.
. If you are certain to rent VRay for more than a year: buy a license.
. If you don’t know yet: rent VRay monthly, there is no obligation.
I already have a dongle, can I use it?
Yes of course, you just have to send us a .wbc file by email after your order. We will return a .rtu file that will program your dongle. You can combine several types of licenses (permanent and rental) on the same dongle.
I have another question.
Write us directly by email or use the chat at the bottom right of your screen and leave your email to get an answer if no operator is online.